Shipping Policy
Thank you for shopping with Shachu Collection. We are committed to delivering your order safely and on time.
Processing Time
- Orders are processed within 1–2 business days after payment is confirmed.
- Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
- Standard delivery within the United States typically takes 5–7 business days after your order has been shipped.
- Delivery times are estimates and may vary due to weather conditions, holidays, or courier delays.
Shipping Charges
- A flat shipping rate is applied to all eligible orders.
- Free shipping is available on orders above the specified minimum purchase amount (as displayed during checkout).
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking information.
Incorrect Shipping Information
Please ensure your shipping address is correct before placing your order. Shachu Collection is not responsible for delays or additional shipping costs caused by incorrect or incomplete addresses provided by the customer.
Lost or Delayed Shipments
If your package is delayed or appears to be lost, please contact us at [email protected], and we will assist you in resolving the issue with the shipping carrier.
Contact
For shipping-related questions, please contact:
Email: [email protected]
